Celebrating Success with Our Annual Superstar Celebration


Each year, we strive to achieve new milestones. Our team members work hard to excel and it’s their hard work that makes DEFENDERS such a unique place to work, grow, and win. To show our gratitude, we host an annual Superstar Celebration which is an opportunity for us to thank our team for working harder on themselves than they do on their jobs.

Chilling in Cancun

This year’s Superstar celebration took place at the Hard Rock Café in Cancun, Mexico and our Superstars had a blast! Here’s a quick recap.

Our Superstars, along with a guest, were rewarded with four days of celebrating while soaking up some sun and devoting a little time to relaxation. They spent most of their time poolside, taking advantage of the swim-up bar, beach views, and living it up at the DEFENDERS pool party.

The Hard Rock Hotel is a beautiful venue featuring big pools for lounging, five-star restaurants, rock-star memorabilia, and picturesque rooms, all punctuated by a high-energy atmosphere. Team members had ample free time to network and gear up for another amazing year. Alex Michaelos, Talent Attraction Specialist, enjoyed the opportunity to meet team members in person who she typically works with remotely. “My favorite part about Superstar was putting a face to a name with so many DEFENDERS from around the business, especially our Field employees I speak with on the phone on a daily basis,” she said.

Awarding hard work

To further show our appreciation for all that our team members do, Superstars were treated to an elegant meal during this year’s awards ceremony, a favorite part of the celebration. Our Awards ceremony rewarded top performers, including the highest achieving Security Advisors, our leading Sales Agents, top-rated best management and leadership, and those who truly embody our core values. 

Whitney Haulk, Manager of Instructional Design, was happy to learn how her story is inspiring others. Whitney began her journey with DEFENDERS as a Call Center team member. She quickly worked her way up to a management position in the Leadership & Development department and shared her inspirational story at Learning Days, a team development event. At our Superstar celebration, she learned that her story was responsible for motivating another team member to pursue advancement. “My favorite part about Superstar was being told how Learning Days and my story motivated another employee to believe in themselves to pursue a manager job,” she said.

In addition, all Superstars were given a custom sunglass fitting, with select options from brands such as Michael Kors and Ray-Ban. The celebration wrapped up with a lively pool party, complete with foam, a water-balloon fight, and a competitive game of volleyball.

As a first this year, our second and third top-performing security advisors are husband and wife. We are so grateful they have chosen to be a part of our family!

We’d like to extend a HUGE thank you to all of our devoted and hardworking team members. Here’s to another successful year!

Come join our team of top performers!